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About Us and Our Terms and Conditions


Silver b3 is the parent arm of Barqueweighs.co.uk and Barqueweighs.com, and is a small personal retail business specialising in the sale of Classic, Celtic and Design Led Gifts, Personal Accessories, and Jewellery of quality, distinction, design elegance and were relevant, historically authentic hand crafted reproduction.

We are locally based in the South West of England, but we ship our products to most all international destinations.

Most all of our gifts and accessories are not only distinct in terms of their quality, substance, & design elegance, but are very competitively priced. They are likely to be of considerablely better value than those that occasionally become available through other retail mediums, such as Major High Street chains, & Mail Order Catalogues, and other 'On-Line' shops and Catalogues etc.

So if your looking for that Special or Unique gift, one not to be found in any of the regular high street shops, particularly for those irritating friends and family members who already have everything, then look no further. Be it for a Birthday present, Wedding present, Anniversary present, or just a unique gift for that special person, friend or loved one, we hope that you will find it here.

We regularly update and expand upon the product range, and category of items available. So if you see nothing on this occasion that either appeals to you, or meets your requirements, please try again at some later date.

Silver b3 are completely committed to your total satisfaction. if you have any suggestions or comments on either the product or the service we would be happy to receive them at:

Making a Purchase

Making a purchase could not be easier. Just browse our Catalogue, Once you have identified an item or items you wish to purchase click on the "Add To Cart" button. This process can be repeated with as many products as you like, without commitment to any purchase. After you have finished your selection/s, you can either proceed directly to the "CHECKOUT" icon, or click on "VIEW CART" icon were you will be able to view / check the item/s you have selected. You can then confirm, alter, or cancel your selection/s. Just follow the on screen prompts. At the point of 'PayPal or Credit / Debit Card' information being required, you will be taken to PayPal's 'SECURE SITE'


Payment Methods.


PayPal.

We accept PayPal, which provides an "Express Check-Out" for existing PayPal account holders.




Accepted Credit / Debit Card Payments via PayPal.




Visa, Visa Delta & Visa Electron, American Express (Amex), Maestro, & MasterCard.

PLEASE NOTE:
We DO NOT charge any surcharges for Credit or Debit Card payments, as some retailers do.


Cheques.

Should you wish to pay by cheque in advance of delivery please make cheques Payable to:

'Silver b3' and with your order details, send to:

Silver b3
The Old Chapel
Lydford
Devon
EX20 4AW
South West England
United Kingdom


Shipping and Handling

ALL UK ORDERS ARE SENT BY Royal Mail 1st Class Recorded Delivery service. Postage is charged at cost. This is determined by the 'Gross Weight' of the product, (including packaging) The cost is then automatically calculated for you during the 'Checkout' process. There is no charge for UK Handling / Packaging.

Postage / Shipping is FREE on orders over 250.00

Note - Please be aware that there should be somebody at the delivery address to sign for the goods.



OVERSEAS ORDERS:

Most all 'Overseas Orders' are generally sent by Royal Mail's 'International Signed For' Air Mail Service the costs of which are determined by choice of location / Country, and Gross Weight, then automatically calculated on this basis during the 'Checkout' process. The shipping cost includes insurance / compensation up to a maximum of between £250 - £500.00 dependant on destination.
The 'International Signed For' service is subject to gross weight limits. This is currently set by Royal Mail at 2kg. Should your order exceed this weight an alternative Royal Mail, or other air mail service will be used.

Delivery Schedule

We aim to process your order right away, and to dispatch your order within 24- 48 hours, excepting weekends, and this will be the case for most 'in stock' items. However we ask you to allow 3-5 working days before dispatch, (Including International destinations). For 'out of stock' items we ask you to allow 7-10 working days before dispatch.

ALL ORDERS ARE SUBJECT TO AVAILABILITY.

Back Orders

If your item is not in stock, we will place it on 'back order' for you. Upon the item being re-stocked your order will be immediately dispatched to you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

We DO NOT charge any Value Added Tax (VAT) on any of our produts.

We also DO NOT charge any surcharges for Credit or Debit Card payments, as some retailers do.

With the exception of shipping charges. the product price displayed is the price paid for that product.

Credit / Debit Card Security

All credit card numbers are encrypted in the software when you enter the SECURE SITE, when the order is placed, using 128 bit encryption. They are only decrypted after they are cleared from the secure site in order to process the payment. They are not held in clear text on any web site.


PCI DSS Compliance.


PayPal are fully PCI DSS Compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a set of 12 requirements designed to secure and protect customer payment data. PCI DSS is a worldwide information security standard defined by the Payment Card Industry Security Standards Council. The standard was created to help payment card industry organisations that process card payments prevent credit card fraud through increased controls around data and its exposure to compromise. The standard applies to all organisations that hold, process, or exchange cardholder information from any card branded with the logo of one of the card brands.



3D Secure. (Additional Online / Card Payment Security)



3D Secure is a culmination of 'Verified by Visa' and 'MasterCard Secure Code'. It is the latest additional fraud prevention initiative launched by the various card schemes as a more secure method for authenticating a customer / shopper at the time of the transaction.

3D Secure is an extra security step you must take to process your order, but is intended to provide greater customer security.

If you elect to pay for your order by Credit / Debit card and have already registered your Card for 3D Secure, you may be asked to enter your '3D Secure' password. (Visa or MasterCard) on the secure payment pages on PayPal's secure servers / card entry screens.
Visa or MasterCard will then verify your Password and if the details you have provided are correct the transaction will continue as normal and be sent to the bank for authorisation.

If you have not registered your card before, you will have the option to do so, there and then.

Guarantee

We are anxious that you should be completely satisfied with your purchase. If for any reason you are not, or your order does not meet your requirements, then we offer a 14 day no quibble product returns policy.

Provided no damage has been caused (excepting that beyond your control) rendering the item unusable, then just return it to us within 14 days, and your order will be fully refunded to you immediately upon receipt of the returned item.

Reaching Us

If you have any questions or queries please feel free to contact us.

By E-mail:

enquiries@silverb3.co.uk

By Mail:

Silver b3
The Old Chapel
Lydford
Devon
EX20 4AW
South West England
United Kingdom

By Text:

Pending. (Please contact us by E-mail)

Privacy Policy

Silver b3 does not disclose buyers' information to third parties. Cookies are ONLY used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option during the check-out process.

Data collected by this site is only used to:
a. Take and fulfil customer orders
b. Administer and maintain the proper function of the site
c. Disclose ONLY delivery information to third-parties (Postal Services) which is necessary for goods delivery purposes.

By using this Website you agree to the use of cookies. You can choose to manage the cookies we use on this Website through your browser settings at any time. For more information about how to do this, and about cookies in general, please see our 'Cookies / Privacy Policy' page.


Please Note: Completely disabling cookies on your computer will prevent many websites from working correctly, and may mean that at best, you are prompted to re-enter information that would normally have been stored in a cookie, and at worst, prevent the 'Shopping Cart' on a retail site from functioning at all.

Returns Policy

If you do wish to return anything, you need to contact us as soon as possible and obtain acknowledgement. Provided no damage has been caused, (excepting that beyond your control) then securely package and return the item to us within 14 working days of the date the item was received by you, and your order will be fully refunded to you immediately upon receipt of the undamaged returned item.

We would strongly advise you to use a recorded method of despatch.

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